Phone Support

Digital Phone Quick Reference

HOLD
- Press HOLD
- To return to held call Press button next to flashing light
TRANSFER
- Press TRANSFER
- Dial Extension and announce call
- Press TRANSFER
CONFERENCE (add up to six people including yourself)
- Press CONFERENCE
- Dial number
- Press CONFERENCE
DROP
- Drops last call added to conference
CALL PICKUP
- Press CALL PICKUP to answer calls on other phones in same group
LAST NUMBER DIALED
- Press LAST NUMBER or Dial *9. This is REDIAL on some phones
SEND CALLS
- Press SEND CALLS or Dial *2
- To cancel
  - Press SEND CALLS or Dial #2
CALL FORWARD
- Press CALL FORWARD or Dial *7
- Dial extension of where calls are to be forwarded
- Hear confirmation tone and hang up
- To cancel
  - Press CALL FORWARD or Dial #7
  - Hear confirmation tone and hang up
PROGRAMMING SPEED DIAL
- Get dial-tone
- Press PROGRAM 1 or *01
- Press item to be programmed (1 to 9)
- Dial number to be programmed (include the 9 to get outside line)
- Press #
- Hear confirmation tone
- Continue to next speed dial button
To use SPEED DIAL NUMBERS
- Press LIST 1 and the speed dial number (1 to 9)

HOLD
- Press RECALL/FLASH
- Dial *4
- Or press HOLD button
- To return to caller
  - Hang up-Held call will ring back
- To answer 2nd call (Call waiting)
  - Press RECALL/FLASH
  - Dial *4
  - OR if finished with 2nd call, Hang up and 1st call will ring back
TRANSFER
- Press RECALL/FLASH
- Dial Extension
- Announce call and hang up
- If extension is busy or no answer
  - Press RECALL/FLASH twice to return to caller
CONFERENCE (add up to three people including yourself)
- Press RECALL/FLASH
- Dial number
- Press RECALL/FLASH
- Stay on line
CALL PICKUP
- Dial *3 to answer calls on other phones in the same group
LAST NUMBER DIALED
- Dial *9 or Press REDIAL
SEND CALLS
- Dial *2
- To cancel
  - Dial #2
CALL FORWARD
- Dial *7 then dial extension of where calls are to be forwarded
- Hear confirmation tone and hang up
- To cancel
  - Dial #7
  - Hear confirmation tone and hang up
PROGRAMMING SPEED DIAL
- Get dial-tone
- Dial *01
- Press item to be programmed (1 to 9)
- Dial number to be programmed (include the 9 to get outside line)
- Press #. Hear confirmation tone
- Continue to next speed dial button
To use SPEED DIAL NUMBERS
- Dial 101
- Dial list item number (1 to 9)

phone controls